We want to start first by thanking our clients for being understanding during such difficult times. We hope 2022 will be the start to an awesome year for our clients, patients, and staff. We want to bring attention to a few changes to our hospital policies. Please keep in mind that these changes are necessary for us to provide gold standard care for each and every one of our clients and patients.

Starting February 7th, we will require confirmation via phone call 48 hours before your pet’s appointment date. We understand that many clients work during the day and may be unable to answer our phone calls at that time. This is why we are happy to accept voicemail messages confirming your pet’s appointment after our normal business hours. If we do not hear from you 48 hours prior to your pet’s appointment date, the appointment time will be given to a sick animal who desperately needs our services. Please understand that when you schedule an appointment with us, we schedule other pet’s appointments around yours. If you do not show up with your pet, we have ultimately forfeited an appointment that could have been seen for pets who have immediate needs.
A $50 deposit will be required at time of scheduling your pet’s surgery. This deposit will be applied to your pet’s surgery bill when complete. If you need to cancel or reschedule, please do so 7 days before your pet’s surgery. Any cancellations less than 7 days from the surgical date, will not be refunded the $50 deposit. Please understand we have VERY limited surgery appointment dates and times.

We understand that this will be an adjustment period and may frustrate some of our clients. We can only hope that our clients try to understand the great need for these changes in order to see as many of your pet’s as possible while still upholding the gold standard level of care. Thank you for your understanding, and we hope 2022 will be a great year for all of us!

A30master none 8:00 am - 5:30 pm 8:00 am - 5:30 pm 8:00 am - 5:30 pm 10:00 am - 5:30 pm 8:00 am - 5:30 pm 8:00 am - 12:00 pm Closed veterinarian # # #